Choosing the right merchant service provider is imperative to running a successful practice. You want a service that offers you the latest features and security, along with great customer service, and you don’t want to pay an arm and a leg for it. PayConnect by DentalXChange offers the best rates in the industry, has helpful, friendly customer service and can save your practice hundreds of dollars a year. But doing your due diligence is key to running a good practice. So here are three questions to ask any prospective merchant service provider to help you find the perfect fit.
1. What features and capabilities do you offer?
Make sure the service lets your office accept different payment options. It is not simply about processing a credit card anymore. Many other features are now available to help your business run more efficiently. Some of these capabilities include emailing receipts, automated recurring transactions, credit score checks, electronic signature capabilities and EMV Chip transactions.
PayConnect offers all of these features and will help your practice offer a host of different payment options to your patients. Automated Recurring Transactions is really advantageous as you can “set it and forget it.” The money will transfer into your account each month without you having to follow up with a patient or make any trips to the bank.
2. What fees are you charging me?
Find out if the merchant service offers various pricing models. Different business types use different processing methods and some pricing models will work better than others for your practice. The card brands also charge fees called Interchange Fees, which vary depending on your business type. You want to make sure your merchant service places your practice in the correct business category.
PayConnect offers three pricing structures, all of which are solely focused on dental practices like yours. The PayConnect team will do a rate comparison on your current provider to see if you are being overcharged and to see what pricing model is best for your practice. PayConnect offers the best rates in the industry and will make sure you save money from your current merchant service provider.
3. What are your security standards?
You deal with sensitive card information all day. You should ask your merchant service provider if they are compliant with PCI rules and make sure you are familiar with how their system treats sensitive data. All merchant service providers are required to become PCI Compliant.
PayConnect is PCI Compliant Level 1, the highest level of PCI privacy and security recognized by the PCI Security Standards Council. our goal has always been to provide you with the most secure payment processing systems available. We help with maintaining your accounts compliance per the payment card industry rules. Not only will the completion of PCI Compliance bring you the peace of mind to focus on your growing business, it also removes the bank penalty fee charged by the Credit Card Companies for PCI non-compliance.
If you have any questions about PayConnect, or are interested in having the PayConnect team perform a rate comparison on your current merchant service, please call us at (800) 576-6412 Ext. 455 or click here.
Editor’s Note: PayConnect integrates with Practice-Web for a seamless experience. Click here to learn more about merchant services within Practice-Web.