3 Ways Patient Texting (pwConnect) Boosts Your Revenue and Patient Happiness!

Our survey results are in! We asked our dentists how patient texting (pwConnect) has revolutionized their practice. As they say, “the proof is in the pudding!” Here are 3 proven ways that texting boosts your office’s revenue and patient happiness!

#1 Want to reduce cancelled appointments and no-shows?

Problem:  If a patient doesn’t show up for an appointment, your office loses $$$ in production and must pay your dentist, assistant, or hygienist for their time!​

Solution: Automated confirmation and reminder texts!

Proof from Our Dentists

With auto confirmations and reminders, our dentists have reported 4 fewer cancelled appointments and 3 fewer no-shows per day!​ That’s a savings of hundreds, if not thousands, per day!

#2 Want to increase appointments and keep patents in your recall flow?

Problem: Your office spends thousands on mailers, phone calls and staff time to schedule recalls (periodic cleanings and exams). Despite your efforts, patients are hard to reach, fall through the cracks, and don’t schedule. (As you know, there is significant $$$ value of recalls from related treatment and production.)

Solution: Automated recall reminder and marketing texts!

Proof from Our Dentists

With auto recall reminders and marketing campaigns, our dentists have reported scheduling 12 more recall appointments per month!​ That’s thousands in additional production per month!  This is based on our dentists reporting an average of $125/recall + $$$ in related production.​

#3 Want more effective and patient-friendly communication?

Problem: Patients are too busy to call your office with questions about appointments or insurance coverage etc. They want more convenient communication. Your office is also too busy to chase patients and leave voicemails or send emails.

Solution: Two-way patient texting!

Proof from Our Dentists

Our dentists have reported that two-way texting:

• Makes it easier to answer patient questions
• Makes rescheduling more efficient
• Is very useful to get more info from patients
• Has a faster response from patients than calling or emailing
• Patients like it better than calling or emailing the office

To sign up for a RISK-FREE 30-day trial of pwConnect, contact us at [email protected], call 800.845.9379, Option 1, or connect with us online.