Having your claims processed and paid in a timely manner can be trying at times. Simple errors on a claim can create more work and a greater amount of time between seeing a patient and getting paid. But a few simple tricks can help you process your claims fast and make sure you are paid quickly.
ClaimConnect, DentalXChange’s online claim processing services for the dental industry, reviews claims electronically. The claim values are read and matched up to a patient’s file. This is a much faster process and helps eliminate errors and rejections that do turn up, are quick to fix.
ClaimConnect’s state-of-the-art validation system takes less than 5 minutes to scan your dental claims for invalid information. It thoroughly checks claim codes and matches them to the teeth numbers. If there are any issues with the claims, the errors that need fixing are marked and you are immediately notified. ClaimConnect makes it easy to correct the errors and has a claim ready for the payer in minutes. Simple as that!
Five Tips to Improve Claim Acceptance:
1) Double-check the patients’ subscriber ID or Social Security Number when taking their insurance information.
2) Always grab the Group Number– some insurance companies require the group number to be submitted with electronic claims.
3) Make sure you spell the patient’s name exactly as it is on the card — If it says “Jonathon Patient”, make sure you don’t write “Johnny Patient” or “John Patient” on the claim. Some insurance companies are particular about this.
4) Match the procedure codes to the tooth numbers. Anterior codes are different than posterior codes – This error is seen very often!
5) ClaimConnect is integrated with its own attachment service to save offices the guess work! Get an alert in as little as 10 minutes if a claim requires an attachment instead of having to wait for the insurance company to request an X-Ray, mail it, and wait for the claim to be processed.
ClaimConnect’s claim validation process checks for all of these items on your dental claims forms, but it’s always a good idea to know what helps your claims get accepted more quickly!
Here are some of the many ways DentalXChange services can help:
Our easy to use claims and attachments services, along with our E-Patient Statements service will speed up your processing and help you get paid faster.
Complete your credentialing online with all our all-payer supported, single-source solution.
PayConnect offers the best rates in the industry and gives your patients a variety of ways to pay for your services.
Get a comprehensive bundle of our services for a low monthly fee designed to save your practice even more money.
Sign-up for any of the above services and receive a FREE, 30-day trial of Real Time Eligibility!
If you have any questions or would like to inquire about any of our other services, please call DentalXChange at (800) 576-6412 Ext. 400
Editor’s Note: ClaimConnect integrates with Practice-Web for a seamless experience. Click here to learn more.